Optimize Dashboard
Identify and fix Sweo performance gaps in seconds
The Optimize Dashboard highlights opportunities to increase Sweo’s performance with AI-powered Suggestions that improve Sweo’s answers in seconds
It shows you exactly where Sweo failed to resolve a conversation, helping you pinpoint gaps in content or data. The Optimize Dashboard also identifies conversations resolved by Sweo that received a low CX Score, so you can dig into what went wrong before small issues impact the broader customer experience.The Optimize Dashboard also features AI-powered Content Suggestions that improve Sweo’s answers in seconds. Each Suggestion can be accepted in a single click, and Sweo will instantly begin using the updated content to deliver better answers and a better customer experience.
