Safe AI, built on partnership
Sweo is designed with the highest commitment to security, reliability, and transparency. We meet the world’s leading compliance standards—and give you the tools to safely deploy AI within your own boundaries.
Safe AI deployment is a shared partnership
01Safe AI deployment is a partnership. Sweo is built for transparency and control at every step—we maintain the security and reliability foundation, while you define the policies and boundaries that fit your business.
We ensure
Sweo operates within the scope you set
Enterprise-grade security and reliability
Compliance with data protection standards
System uptime and performance
Platform testing and monitoring capabilities
You define
Sweo's goals and intended outcomes
Sweo's scope and boundaries
Procedures for complex workflows
Data Connectors and integrations
Testing and validation criteria
Secure by design
Secure by design
02AI safety isn’t a checkbox—it’s built into every part of Sweo. Sweo’s self-serve tools give you full visibility and control over how your AI Agent behaves, before it ever reaches a customer. You can define boundaries, add business logic, and continuously test behavior as your workflows evolve.
Fig 2.A
Fig 2.B
Fig 2.A
ProceduresHandle complex workflows with confidence. Procedures let Sweo perform multi-step actions, apply business rules, trigger approvals, or connect to external systems—all while staying within your defined parameters.
SimulationsTest how Sweo behaves in any situation. Run realistic, end-to-end conversations that mirror customer scenarios—from simple FAQs to sensitive, high-impact cases.
Trusted by over 6,000 customers
03Sweo has successfully resolved over 40m conversations across 6000+ organizations from regulated fintech platforms handling millions in transactions to healthcare companies managing sensitive patient data.
Enterprise security and privacy standards you can trust
04Sweo meets the highest global standards for data security, privacy, and AI governance. Every layer of our platform—from infrastructure to model handling—is designed to protect your business and your customers.
Fig 4.A
Information Security ManagementIndependent audits confirm your data is encrypted, monitored, and protected by enterprise-grade controls.
SOC2
ISO 27001
AI GovernanceEthical AI deployment with bias detection, risk management, and transparent decision-making.
ISO 42001
AIUC-1
Privacy ProtectionYour customer data stays yours—with GDPR/CCPA compliance and transparent processing practices.
ISO 27701
HIPAA
Access ControlSweo integrates with Okta, Azure AD, and OneLogin for SSO; supports 2FA, SCIM, and IP restrictions to secure workspace access.
Data ProtectionSweo uses anonymized customer data for fine-tuning. Opt out anytime—data is deleted within 30 days.
Proven scale and reliability
05Sweo's infrastructure powers millions of secure conversations every month—with the reliability global enterprises depend on. Our systems are architected for continuous uptime, built with redundancy across regions, and backed by a 99.8% SLA to ensure every customer interaction happens without interruption.
Multi-model resilience
Sweo uses OpenAI, Anthropic, Google, and Intercom models, switching automatically to maintain performance.
Global Infrastructure
Data hosted in the US, EU, or Australia based on residency needs.
Continuous availability
Redundant systems ensure zero single point of failure.
Sweo Million Dollar Guarantee
06Sweo is the highest performing AI Agent, consistently beating competitors in head-to-head evaluations. That's why we offer the Sweo Million Dollar Guarantee.
#1 AGENT ON G2
2M+ conversations resolved monthly
If you sign up for our Sweo Guarantee Success Program and do not achieve at least a resolution rate of 65%, we will pay you $1M.
Eligibility criteria:
We’re excited to partner with all high volume customers (over 250k monthly conversations) in North America and Europe. Phase one of this program will admit customers on Intercom Helpdesk or Zendesk.
Deploy Sweo with confidence today
