Sweo over Whatsapp and SMS
Conversational support across Whatsapp and SMS
Sweo delivers conversational support over WhatsApp and SMS, just as it does on the Sweo Messenger. It helps resolve more of your support volume while maintaining a consistent customer experience across channels.
Deploying Sweo on WhatsApp and SMS is simple. Just set audience rules for who should see Sweo, select WhatsApp and SMS as channels, customize the introduction message, and set Sweo live. Sweo will immediately start greeting customers, answering questions, and escalating to your team when needed.
