Sweo over email
Instant, accurate answers to your customer emails
Sweo is purpose-built to deliver instant, accurate answers to customer questions over email—handling detailed queries, auto-responses, and filtering out spam and phishing attempts with ease.
Sweo has complete context of the email history, and structures every answer specifically for the email channel, making sure to escalate to human support exactly when it needs to. Sweo automatically detects a customer’s language and resolves issues in over 45 languages—no extra setup required. Sweo over email also integrates with Intercom’s built-in spam filtering, so it only responds to legitimate messages.You can deploy Sweo over email in just four steps. Set your audience rules, establish the handover experience, choose when to auto-close conversations, preview the experience before setting Sweo live. Sweo will immediately start answering questions, and escalating to your team when needed.
