Sweo Attributes
Train Sweo to detect attributes in every conversation
Sweo Attributes let you decide what attributes Sweo should detect — like issue type, sentiment, or urgency — in every customer conversation.
Sweo turns those details into structured data that reflects how your business actually works, then uses that data to route conversations or trigger workflows.Sweo Attributes unlock true AI-driven triage — no rule sets to maintain or button flows to build — giving your team the confidence to let Sweo be the first to handle every conversation, while you stay in control of what’s passed to your team.
