Brilliant live chat delivered over Messenger

Sweo for messenger brings the highest-performing AI Agent for customer service to live chat, delivering exceptional, on-brand support and fully resolving even the most complex queries.

Speed

Instant, conversational support

01Sweo provides instant, conversational live chat support right inside your product—so customers get help without ever leaving the experience.

Fig 1.a

Natural conversationsSweo replies naturally without quick-reply buttons, follows up if customers go quiet, and shows sources in replies—making conversations smoother and easier to trust.

Modern, in-product experienceSweo delivers instant live chat support directly inside your product through a modern, intuitive Messenger experience—so customers get the best conversational support without ever leaving your app.

"Sweo is involved in almost every chat conversation and resolves more than 43,000 requests each month, while reshaping how support is perceived across the company."

On Brand

Consistently on-brand

02Sweo resolves customer queries over Messenger across web, iOS, and Android—while giving you full control over branding and style.

Fig 2.a

Completely on-brandCustomize tone, style, and design so replies sound and look like they came directly from your team.

Consistent across devicesWhether customers reach you on web, iOS, or Android, Sweo delivers the same clear, high-quality support across devices.

"We needed something fast, accurate, and on-brand that our team could control. Sweo let us launch in weeks, not months, and gave us a new way to scale without compromise."